Effective Date: 01/09/2026
Ibunda News (Ibunda Izindaba zesizwe) respects your privacy and is committed to protecting personal information collected through our website, digital platform and subscription services.
This Privacy Policy explains how we collect, use, store and protect personal information.
1. INFORMATION WE MAY COLLECT
Depending on how you use our services, we may collect:
- Name and surname.
- Email address.
- Telephone number.
- Account and login information.
- Subscription information.
- Billing and transaction information.
- Communications sent to Ibunda News.
- Technical information such as IP address, browser type and device information.
- Information relating to your use of our website and digital services.
We do not intend to collect information that is unnecessary for providing our services.
2. HOW WE USE YOUR INFORMATION
We may use personal information to:
- Create and manage subscriber accounts.
- Process subscription payments.
- Provide access to subscriber content.
- Communicate with customers.
- Send important account and subscription notices.
- Provide customer support.
- Improve our website and services.
- Prevent fraud, abuse and security incidents.
- Comply with legal and regulatory obligations.
- Send marketing communications where permitted by law and, where required, with your consent.
3. PAYMENT INFORMATION
Payments may be processed through third-party payment service providers.
Ibunda News (Ibunda Izindaba zesizwe) may not directly store complete payment-card information where payment processing is handled by an authorised third-party payment provider.
Customers should review the applicable payment provider’s privacy policy and terms.
4. COOKIES
Ibunda News (Ibunda Izindaba zesizwe) may use cookies and similar technologies to improve website functionality, understand website usage, remember preferences and support relevant services.
Users may be able to manage cookies through their browser settings.
Disabling certain cookies may affect some website functionality.
5. SHARING PERSONAL INFORMATION
Ibunda News (Ibunda Izindaba zesizwe) will not sell personal information to third parties.
Personal information may be shared with trusted service providers where reasonably necessary to operate the business, including payment processors, hosting providers, technology providers, communications providers and professional advisers.
Information may also be disclosed where required or permitted by law.
6. PROTECTION OF INFORMATION
Ibunda News (Ibunda Izindaba zesizwe) will take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.
However, no online system can be guaranteed to be completely secure.
7. RETENTION
Personal information will generally be retained only for as long as reasonably necessary for the purposes for which it was collected, or where retention is required by applicable law.
8. YOUR PRIVACY RIGHTS
Subject to applicable law, you may have rights relating to your personal information, including the right to request access to, correction of or deletion of certain personal information.
You may also object to or withdraw consent for certain forms of direct marketing.
Requests may be submitted using the contact details below.
9. DIRECT MARKETING
Where required by applicable law, Ibunda News (Ibunda Izindaba zesizwe) will obtain the appropriate consent before sending direct marketing communications.
You may unsubscribe from marketing communications at any time by following the unsubscribe instructions provided or contacting us directly.
10. CHILDREN
Ibunda News (Ibunda Izindaba zesizwe) does not knowingly seek to collect personal information from children where such collection would be unlawful.
Parents or guardians who believe that a child has provided personal information to us may contact us.
11. POPIA
Ibunda News (Ibunda Izindaba zesizwe) intends to process personal information in accordance with the Protection of Personal Information Act 4 of 2013 (POPIA) and other applicable South African privacy laws.
12. PRIVACY CONTACT
For privacy-related questions, requests or complaints:
Information Officer / Privacy Contact
Email: support@ibunda.co.za
Telephone: +27 69 497 3635
